Surge in Demand for Software Solutions

The Retirement Villages Association Conference coincided with the surging demand for software solutions in aged care. As a platform designed to build community among and around businesses – including retirement villages – Skillet is well placed to fast-track many of the goals that the retirement sector has long envisioned: better connectivity among residents and staff, easy management of maintenance requests, streamlined promotion and coordination of village activities, revenue diversification, and effective engagement with people on resident waitlists.

Skillet spans multiple sectors: Retirement Village, Aged Care, Disability Support, Home & Health Care, and Trades & Property Services. This reach means that they can leverage the strengths of each sector to benefit the collective. Being big believers in the power of aggregating resources, by looping businesses into a shared ecosystem, creates more choice around how services are delivered and, ultimately, how the needs of our community can be better met.

Retirement villages in Aotearoa have a unique role to play in this ecosystem. Using Skillet, villages can manage their internal, external and hybrid service offerings from one central location. The configuration means that each village can post its own selection of unit maintenance, housekeeping, activities and external services for residents and future residents to book on a one-off or recurring basis. Bookings themselves take less than 30 seconds and can be done from all devices: phones, tablets and computers.

True to their tagline – simple, sorted, sweet – Skillet have found the sweet spot between balancing efficiency and ease.

Beyond building internal proficiencies, Skillet helps villages:

  • diversify revenue and extend marketing reach
  • report on service performance and compliance
  • establish resident, family and community portals without the need for new infrastructure or
    ongoing running costs
  • integrate with existing rosters and finance systems
    simplify the vetting and due diligence of external contractors
  • onboard residents, staff and waitlist – regardless of location around New Zealand – from centrally accessible dashboards

There are currently 417 Retirement Villages across the North and South Islands. Each of these villages has the capacity to engage all corners of their community if equipped to do so. With a
population boom among senior citizens, there’s no better time than now to boost village participation among waitlisted residents and those who are newly retired or looking to rebuild their
sense of community.

If you want to see how Skillet can elevate your retirement village or aged care experience, email Scott, at or call on +6409 801 1121.