Warehouse Group Invests in Online Healthcare Startup

A rapidly growing startup will join the country’s largest retail group in a move that is set to improve access to healthcare for thousands of Kiwis.

The Warehouse Group (TWG) has taken a stake in Zoom Health Ltd, a four year old company that develops technologies designed to improve adherence to prescription medication.

Zoom Health's associated company Zoom Pharmacy is a direct-to-consumer pharmacy service designed to address the high levels of medicine non-adherence in New Zealand - particularly for the many Kiwis with poor access to primary care services.

Zoom Pharmacy has DHB funding agreements that cover over 3,850,200 New Zealanders and is one of the largest independent pharmacies operating in NZ.

Their proactive highly personalised pharmacy service is specifically designed to improve medicine adherence rates, a key mechanism advocated by the World Health Organisation to support better health outcomes in disadvantaged populations.

Zoom Health Ltd managing director David Taylor said The Warehouse’s investment will allow the company to expand the use of Zoom Pharmacy services to significantly more Kiwis.

"The Warehouse and Zoom have a shared vision for helping improve access to affordable healthcare," said Taylor.

“We know that around half a million New Zealanders are not currently enrolled with a GP. Many more Kiwis may be enrolled but have poor access to GP and traditional pharmacy services. The reality is that healthcare has been failing many New Zealanders for years.

“Our new partnership with The Warehouse will provide us with the opportunity to bring an advanced, affordable healthcare solution to potentially millions more Kiwis,” he said.

Taylor said the additional funding will be used to improve dispensing infrastructure, software development and further investment in people.