Ryman Leader Wins Village Manager of the Year

Ryman Healthcare’s John Flynn Retirement Village manager Roslyn Prentice has been named Leading Age Services Australia ‘Village Manager of the Year’. 

Prentice was recognised at the Leading Age Services Australia Excellence in Age Services Awards, held on Aged Care Employee Day August 7.

The award acknowledges Prentice’s total commitment to the wellbeing of residents and staff at the village, leadership during COVID-19, and creation of initiatives to improve the lives of older people. Her award-winning initiatives included the creation of a ‘Resident Directory’ featuring comprehensive information on everything from allied health professionals to fun things to do in the area.

The directory, which is given to all residents upon their move to the village, has received praise from people who moved from outside of Melbourne to John Flynn. 

Prentice was surrounded by residents and team members at the village when she found out she had won and was greeted by rapturous applause. 

She acknowledged the amazing people at John Flynn and at Ryman Healthcare who support her to lead such a fabulous community. 

“Everyday it is an absolute privilege to work with such a dedicated team who provide outstanding care to our residents.”

Prentice was one of three finalists in the Village Manager of the Year category and has been working for Ryman since 2019. 

During her time, she has worked at three villages, and led the establishment and management of John Flynn, including welcoming more than 140 residents to the village and recruiting a team of 90 staff. Upon completion of the village, Prentice will lead 120 staff supporting more than 500 residents.

The size of the team and the responsibility this requires is immense, and Prentice was praised as an extremely deserving recipient by Ryman Australia CEO Cameron Holland
We are extremely lucky to have a leader like Roslyn as part of the team.”

John Flynn residents equally supported awarding Prentice. 

“She’s a very strong person, and that’s what I like about her. I’m really proud, because it’s not only a reflection of Roslyn, but the village and residents,” said John Flynn resident Ray Keppie.